FAQ

CEO Mr. Liu deeply believes that: Debang lighters should be able to bring our high-end brand customers’ sense of quality to their terminal customers.

How long can i get the feedbacks after we sent the inquiry?

We will reply you within 12 hours in working day.

Can you produce the product same as our sample?

Yes, we can as long as you give us the product detail size and specific requirement. We are absolutely to make the same product and send to you for approval.

Are you trading company or manufacturer?

We arelighter factory, our main items are gas lighter, USB rechargeable lighters, lighter holders, ashtray and so on.

How long will it take for mass production?

Generally it is 5-10 days if the goods are in stock, or it is 15-20 days if the goods are not in stock,it is according quantity.

How to guarantee the quality of your goods?

Firstly,we will do the inspection after every process.For the finished products,we will do 100% inspection according to the customers’ requirements and the international standard. Secondly, we have the industry’s most advanced and complete top-of-the-line testing equipment: GC, spectrometer, lighters pressure parameters detector, electric oven, thermostatic test sink, metallographic microscope, universal tensile testing machine, low temperature impact testing machine, high and low temperature test chamber, drop tester, coordinate measuring instrument, video measuring instrument and so on. The above-mentioned equipment can fully guarantee to provide customers with high-precision lighters finished products, while ensuring that customers meet the physical and chemical properties of materials, non-destructive testing, high-precision geometry testing and other comprehensive testing requirements.

What is your terms of payment?

When we quote for you,we will confirm with you the way of transaction,FOB,CIF,CNF,etc. For mass production goods, you need to pay 30% deposit before producing and70% balance against copy of documents.The most common way is by T/T. L/C is also acceptable.

Where are you main markets?

Our products are mainly exported to Europe and America.

What applications do your products relate to?

Our products almost cover the entire application area of lighter manufacturing and .manufacturing industry.

Your price is higher than you're same line of business's price, Why?

Our product’s standards are different with others. Our ider is provide our clients with the best products. The better products on the market, the faster on sale and purchase more order in the future. Although the lower price is easier for us to make the business with you, the worse things is bad on your long cooperation with you. PRICE=QUALITY + SERIVE.

How do you make our business long-term and good relationship?

We keep good quality and competitive price to ensure our customers benefit. We respect every customers as our friend and we sincerely do business and make friends with them

Still have a question?

Please contact us for more information.

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